Terms of service

OVERVIEW
Welcome to the Milano Zone store! The terms “we,” “us,” and “our” refer to Milano Zone. Milano Zone operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). Milano Zone is powered by Shopify, which enables us to provide the Services to you.
The following general terms and conditions, as well as the policies referenced herein (“Terms of Service” or “Terms”), describe your rights and obligations regarding your use of the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and include legal notices and limitations of liability.
By visiting, using, or interacting with our Services, you acknowledge that these Terms of Service and our Privacy Policy [LINK] are binding on you. If you do not agree to these Terms of Service or the Privacy Policy, do not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least of legal age under the laws of the state or province where you reside, and you consent to your minor dependents using the Services on devices owned, purchased, or managed by you.
To use the Services, including accessing or browsing our online stores, and
to purchase the products and services we offer, we may ask you to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information provided in our stores is accurate, up-to-date, and complete, and that you have all the rights necessary to provide such information.
You are solely responsible for the security of your account credentials and for all activities conducted through your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to accurately present our products and services in our online stores. However, please note that colors and the appearance of products may differ from the images displayed on your screen due to the type of device you use to access the store, as well as your device settings and configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the content depicted or displayed in our online stores.
We may change product descriptions at any time, without prior notice, at our sole discretion. We reserve the right to discontinue the availability of products at any time and may, on a case-by-case basis, limit the quantity of products offered to any person or in any geographic region or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Milano Zone reserves the right, at its sole discretion and for any reason, to accept or reject your orders. Your orders are not considered accepted until Milano Zone confirms acceptance. We must receive and process your payment before we can accept your order. Please review your order carefully before submitting it, as Milano Zone may not accept cancellation requests after the order has been confirmed. In the event that we do not accept an order, or if we modify or cancel it, we will attempt to notify you via the email address, billing address, and/or phone number you provided when placing the order.
We can only process returns or exchanges for your purchase in accordance with the provisions of our Return Policy [LINK].
You represent and warrant that your purchases are for personal or household use and are not intended for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for the product or service is the price in effect at the time the order is placed, as indicated in the order confirmation email sent to you. Unless otherwise expressly stated, the prices shown do not include tax, shipping, handling, customs duties, or import fees.
Prices published in our online stores may differ from those offered in physical stores, online stores operated by third parties, and other retail locations. From time to time, we may offer promotions through the Services that may affect pricing and that are subject to terms and conditions different from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide up-to-date, complete, and accurate purchase, payment, and billing information for every purchase made at any of our stores. You agree to promptly update your account and other information, including your email address and your credit card number and expiration date, so that we can process your transaction and contact you if necessary.
You represent and warrant that (i) the credit card information you have provided is true, accurate, and complete, (ii) you are authorized to use the credit card for this purchase, (iii) the amount you have agreed to pay will be charged by the credit card issuer, and (iv) you will pay the charges incurred based on the prices listed, including, where applicable, shipping and handling fees, and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We assume no liability for delays occurring during shipping and delivery. Shipping times are estimates only and are not guaranteed. We assume no liability for delays caused by the shipping company, customs clearance, or events beyond our control. Once we have handed over the product to the carrier, title and the risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including, but not limited to, all trademarks, brand names, text, displayed materials, images, graphics, product reviews, video and audio content, as well as their design, selection, and arrangement, are owned by Milano Zone, its partners, or its licensors, and are protected by U.S. and foreign copyright, copyright, and other intellectual property rights.
These Terms permit the use of our Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any materials that are part of the Services without our prior written consent. Except as provided in these Terms, nothing in these Terms shall be construed as granting you any license or other right to any patents, trademarks, copyrights, or other intellectual property of Milano Zone, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. Milano Zone reserves all rights not expressly granted herein.
The names, logos, product and service names, designs, and slogans of Milano Zone are trademarks of Milano Zone or its partners or licensors. You may not use these trademarks without the prior written consent of Milano Zone. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans that are part of the Services are trademarks of their respective owners.
7. SECTION – OPTIONAL TOOLS
As part of the Services, you may have access to third-party customer tools that we do not oversee and over which we have no control or influence.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, liabilities, conditions, or endorsements. We assume no liability whatsoever in connection with optional tools provided by third parties or the use thereof.
Your use of the optional tools offered on this site is entirely at your own risk and discretion; You are responsible for familiarizing yourself with and accepting the terms and conditions under which such tools are provided by the relevant third-party service provider(s).
We may offer new features through the Services in the future (including the release of new tools and resources). Such new features shall also be considered part of the Services and are subject to these Terms of Service.
SECTION 8 – REFERENCES TO THIRD PARTIES
The Services may contain materials and hyperlinks that point to websites provided or operated by third parties (including embedded features provided by third parties). We assume no responsibility for reviewing or evaluating the content or for the accuracy of third-party materials and websites that you view. If you decide to leave the Services to access such materials or third-party websites, you do so at your own risk.
We assume no liability for any damages arising from accessing a website provided by a third party or from the purchase or use of any products, services, resources, or content available on a website provided by a third party. Please read the third party’s policies and standards carefully and ensure that you understand them before entering into any transaction. Complaints, claims, concerns, and questions regarding products and services provided by third parties must be directed to the applicable third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANTS: This section accurately describes the relationship between Shopify and your store, so it must not be removed or modified.]
Milano Zone is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases in our stores take place directly through the Milano Zone service. By using the Services, you acknowledge and agree that Shopify assumes no responsibility for any aspect of the sale between you and Milano Zone, including any injuries, damages, or losses arising from the products or services purchased. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or in connection with any purchase or transaction between you and Milano Zone.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which you can view here [LINK]; and certain personal data is subject to Shopify’s Privacy Policy, which can be viewed here here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are operated by Shopify, Shopify collects and processes personal data related to your access to and use of the Services in order to provide and improve the Services for you. In order to provide you with the Services, the information you provide to the Services will be transmitted to and shared with Shopify and third parties, some of which may be located in countries other than your country of residence. Please review our Privacy Policy [LINK] to learn more about how we, Shopify, and our partners use your personal information.
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback on any medium and for any purpose, including commercial purposes. For example, we may exercise our rights under this license to operate, provide, evaluate, develop, improve, and promote the Services, as well as to fulfill our obligations under the Terms of Service and to exercise our rights.
You further represent and warrant that: (i) you own or have the necessary rights to all Feedback; (ii) you have disclosed any commissions or incentives received in connection with the submission of the Feedback; and (iii) your Feedback complies with these Terms. We are not and will not be obligated to (1) treat your Feedback as confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
We reserve the right, but are not obligated, to monitor, edit, and remove any Feedback that we, in our sole discretion, deem to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that infringe upon any party’s intellectual property rights or these Terms of Service.
You represent that your Feedback does not infringe upon any third-party rights, including copyrights, trademarks, data protection rights, privacy rights, and other personal or protected rights. You further represent that your Feedback does not contain defamatory or otherwise unlawful, offensive, or obscene content, and does not contain any computer viruses or other malicious programs that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or a third party regarding the origin of the Feedback. You are solely responsible for the Feedback you provide and its accuracy. We assume no responsibility or liability for any Feedback provided by you or a third party for published Feedback.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, information on or within the Services may contain typographical errors, inaccuracies, or omissions, which may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice, or to cancel orders if any information proves to be inaccurate (even after you have submitted your order).
SECTION 13 – PROHIBITED USES
You may use the Services solely for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) in violation of any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) in violation of our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or cause harm to our employees or any other person; (e) transmitting false or misleading information; (f) sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms; (g) transmitting advertising or promotional materials or to organize the sending thereof, including “junk mail,” “chain letters,” “spam messages,” and any other similar solicitations; (h) to impersonate or attempt to impersonate any other person or organization; or (i) engaging in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that, in our sole discretion, may harm the interests of Milano Zone, Shopify, or users of the Services, or expose them to liability risks.
In addition, you agree not to: (a) upload or transmit viruses or other malicious code that affects or may affect the functionality or operation of the Services in any way; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track the personal information of others; (d) use the Services in connection with spam, phishing, unauthorized redirection, or any other pretext; (e) use robots, spiders, scrapers, data collection and extraction tools, automated tools or processes, AI tools (such as AI agents), or automated or manual tools to access the Services; or (f) interfere with, circumvent, or bypass security or authorization features, headers designed to exclude bots, and other measures used to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without prior notice, if we determine that you have violated any part of these Terms of Use.
SECTION 14 – AGENTS
14.1. This section (“Terms Applicable to Agents”) applies if you use, authorize, activate, or install an Agent to access, use, or interact with the Services. “Agent” means any software or service that performs autonomous or semi-autonomous activities on behalf of or at the direction of any person or entity, and that can run on behalf of a person or using a person’s device without direct supervision.
14.2. No Agent may access, use, or interact with the Services unless it identifies itself and strictly complies with the requirements set forth in Section 14.4 below. Furthermore, an Agent may not access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any Service.
14.3. We may restrict, including through technical measures, whether and how an Agent may access, use, or interact with the Services.
14.4. Agents must ensure the following: (i) identify in every HTTP/HTTPS request that the request originates from an Agent by disclosing the Agent’s name, such that the user-agent request string includes the following: “Agent/[agent name]”; (ii) not conceal the fact that any access, use, or interaction originates from an Agent, for example, (a) by mimicking human behavior and interaction patterns, or (b) by completing a CAPTCHA or circumventing measures designed to distinguish computer use from human use, (iii) respond truthfully to any questions or prompts intended to determine whether interactions originate from a human or a computer, (iv) not otherwise circumvent or evade measures designed to block, restrict, modify, or control whether Agents access, use, or interact with any Service.
SECTION 15 – TERMINATION
We may terminate this Agreement or your access to the Services (or any part thereof) at any time, at our sole discretion and without prior notice; in such case, you will remain liable for all amounts due and payable up to and including the date of termination.
The following sections shall survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, and Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information displayed on or through the Services is provided for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. You rely on this information at your own risk. We disclaim all liability and responsibility arising from your reliance on this information, or the reliance of any other visitor to the Services or any other party who becomes aware of the content.
THE SERVICES AND THE PRODUCTS OFFERED THROUGH THE SERVICES, EXCEPT AS EXPRESSLY SPECIFIED BY [THE MERCHANT], ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY, WARRANTY, OR CONDITION, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND LEGALITY. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. IN SOME JURISDICTIONS, THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES IS LIMITED OR NOT PERMITTED, SO THE ABOVE LEGAL STATEMENT MAY NOT APPLY TO YOU.
SECTION 17 – LIMITATION OF LIABILITY
[RETAILER], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, SUBCONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, AS WELL AS SHOPIFY AND ITS PARTNERS, TO THE FULLEST EXTENT PERMITTED BY LAW, EXCLUDE ALL STRICT AND OTHER LIABILITIES FOR ANY DAMAGES, LOSSES, CLAIMS, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, AND CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, DATA LOSS, REPLACEMENT COSTS, AND OTHER DAMAGES), REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON A CONTRACT OR A TORT (INCLUDING NEGLIGENCE), ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES, OR FROM THE SERVICES OR ARISING FROM YOUR USE OF THE PRODUCTS (INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT), OR ARISING FROM THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) PUBLISHED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES (OR PRODUCTS), REGARDLESS OF WHETHER THE PARTIES WERE AWARE OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Milano Zone, Shopify, and our affiliates, partners, officers, directors, employees, agents, subcontractors, licensors, and service providers from and against any and all losses, damage, liability, or claim, including reasonable attorneys’ fees, payable to any third party and arising from: (1) your breach of these Terms of Service or any documents referenced herein, (2) your violation of any law or infringement of any third-party rights, or (3) your access to and use of the Services.
We will notify you of any potential claims for damages, provided that failure to provide immediate notice does not relieve you of your obligations, unless such failure would cause you significant harm. At your expense, we may organize the defense against and settlement of such claims, including the selection of legal counsel; however, without your consent (which may not be unreasonably withheld), we will not settle any claim that does not entail financial obligations on your part. You are required to cooperate in the defense against claims subject to indemnification, including by submitting relevant documents.
SECTION 19 – SEVERABILITY
In the event that any provision of these Terms of Service is held to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, the unenforceable portion shall be deemed severed from these Terms of Service, and such a finding shall not affect the validity and enforceability of the remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies and operating rules we post on this website or in connection with the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding all prior or contemporaneous agreements, communications and proposals, oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service).
Any potentially ambiguous parts of these Terms of Service shall not be construed to the detriment of the party writing the text.
SECTION 21 – TRANSFER
You may not assign, transfer or subcontract this agreement or your rights or obligations under these Terms without our prior written consent; any such attempt shall be null and void. We may assign, transfer or subcontract these Terms or our rights and obligations without your consent or notice.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements under which we provide the Services shall be governed by and construed in accordance with the federal and state or territorial courts of the jurisdiction in which Milano Zone is located. You and Milano Zone submit to the personal jurisdiction of such courts.
SECTION 23 – HEADINGS
The headings used in this agreement are for convenience only and do not limit or affect these Terms.
SECTION 24 – MODIFICATION OF TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. You are responsible for regularly checking our website for any changes. We will notify you of any material changes to these Terms in accordance with applicable law; such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of changes to these Terms of Service constitutes acceptance of the changes.
SECTION 25 – CONTACT INFORMATION
For questions regarding the Terms of Service, please contact: milanozone.info@gmail.com Please send it to the address.
Our contact information:
[TRADE NAME HERE]
milanozone.info@gmail.com
[BUSINESS ADDRESS HERE]
[COMPANY PHONE NUMBER HERE]
[COMPANY REGISTRATION NUMBER HERE]
[VAT NUMBER HERE]